Privacy Policy

Last updated: 11.09.2026

yashmaxglobal.com we operates the website yashmaxglobal.com and provides e-commerce products and services in India.

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website, create an account, place an order, contact us, or use our services.

1. Personal data we collect

Depending on how you interact with us, we may collect:

Name
Billing and shipping address
Email address
Phone number
Account login details
Order and product information
Payment and transaction information
GSTIN or business details, where applicable
Customer support messages and feedback
Delivery and tracking information
Device, browser, IP address, and website usage information
Marketing preferences and communication history

We do not store complete card, UPI, CVV, or banking credentials on our own servers. Payments are processed by authorised payment service providers such as Razorpay, subject to their own privacy policies.

2. How we collect data

We collect information when you:

Register or create an account
Place an order
Make a payment
Request a refund or cancellation
Contact customer support
Subscribe to updates or offers
Communicate with us by email or WhatsApp
Browse or interact with our website
Submit a review, form, or other content

3. How we use personal data

We may use your personal data to:

Process and deliver orders
Confirm payments and issue invoices
Arrange shipping, tracking, and delivery
Manage returns, refunds, and cancellations
Provide customer support
Respond to enquiries
Send transaction and service notifications
Send marketing messages where legally permitted and according to your preferences
Detect fraud, abuse, and security incidents
Improve our products, website, and services
Maintain business, tax, accounting, and legal records
Comply with applicable laws and lawful requests

4. Payments

Payments may be processed through Razorpay or another authorised payment provider. Your payment information may be processed directly by that provider according to its privacy policy and security practices.

We may receive limited transaction details such as:

Payment status
Transaction ID
Amount
Payment date
Refund status

5. Shipping and delivery

To fulfil your order, we may share necessary information with shipping providers, including Shiprocket, courier companies, and delivery partners.

This may include:

Recipient name
Phone number
Delivery address
Order details
Tracking and shipment information

These providers may process your data according to their own privacy policies.

6. Email and WhatsApp communication

We may use email, WhatsApp, SMS, or other communication channels to send:

Order confirmations
Payment receipts
Invoice notifications
Shipping and tracking updates
Delivery notifications
Support responses
Account and security messages

Marketing communications will be sent only where permitted by law and may be stopped by using the available unsubscribe or opt-out method.

Please note that WhatsApp messages are also subject to WhatsApp’s terms and privacy practices.

7. Cookies and similar technologies

We may use cookies and similar technologies to:

Keep you signed in
Maintain your shopping cart
Process orders
Remember preferences
Understand website traffic
Improve website performance
Support security and fraud prevention
Measure marketing performance, where applicable

You can control cookies through your browser settings. Disabling some cookies may affect website functionality.

8. Sharing of personal data

We may share necessary personal data with:

Payment processors
Shipping and courier partners
Website hosting and technology providers
Email, messaging, and customer-support providers
Accounting, tax, audit, and professional advisers
Fraud-prevention and security providers
Government authorities or law-enforcement agencies when legally required
A buyer or successor in connection with a merger, sale, or business transfer

We do not sell your personal data.

9. Data retention

We retain personal data only for as long as reasonably necessary for:

Providing products and services
Completing transactions
Handling returns, refunds, and disputes
Maintaining business, tax, and accounting records
Preventing fraud and protecting security
Complying with legal obligations

When data is no longer required, we will delete it, anonymise it, or securely restrict access to it, subject to applicable law.

10. Data security

We use reasonable technical and organisational safeguards to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

11. Your choices and rights

Subject to applicable law, you may contact us to:

Request information about the personal data we hold
Request correction of inaccurate or incomplete data
Request deletion where legally permitted
Withdraw consent for optional processing
Opt out of marketing communications
Raise a privacy-related complaint
Request information about data sharing and processing

We may need to verify your identity before handling a request.

12. Children’s privacy

Our website is not intended for children who are not legally able to enter into a contract. We do not knowingly collect personal data from children for independent purchases.

If you believe a child has provided personal data to us, contact us using the details below.

13. Third-party websites

Our website may contain links to third-party websites, payment services, shipping services, or social-media platforms. We are not responsible for the privacy practices or content of those third parties.

Please review their privacy policies separately.

14. International processing

Some service providers may process data outside India. Where this occurs, we will take reasonable steps to ensure that personal data is handled with appropriate security and in accordance with applicable law.

15. Privacy contact

For privacy questions, data requests, or complaints, contact:

Business name: yashmaxglobal.com (by Yashraj Communication)
Address: Balaji Nagar,Daund,Pune,Maharashtra,413801
Email: support@yashmaxglobal.com
Phone: 9422092088
Grievance contact: Raju Adhav
Response period: within 30 days or the period required by applicable law

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.